Accidents happen we get that..our Bracelets are knotted 8x and shouldn’t fall apart unless they’re caught or stretched.
The fee includes few (4-5) missing beads, labour (our time) and material. Charm replacement is extra please send us an email for cost to replace.
Please note I ONLY repair Karamella Bracelets.
All repairs are all done via mail. This means no repairs at markets or pop ups as they tend to be busy and we don’t offer custom work.
Kindly forward a photo of your broken bracelet with all pieces remaining to Karen@karamelladesigns.com
Please note; There’s no pickup or drop off at my home however we can make arrangements for drop off at one of my store locations. Please send email to make arrangements.